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Troubleshooting

If you need help troubleshooting this is the place to be. Search below for the issue at hand and follow the recommended resolution steps. If you need additional support fill out the form at the end to notify our Support team and they will contact you directly. 

Delivery stuck as Active

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CONTACT PIGEONSHIP SUPPORT

Email: support@pigeonship.com

 

WhatsApp (text only, no calls): +1 (647) 797-1995

 

SMS (text messages): +1 (618) 577-3623

 

... or message us by tapping on the yellow icon in the bottom-left corner

WORKING HOURS

 

Mon - Fri: 8am - 8pm EST

​​Saturday: 10am - 2pm EST

​Sunday: closed

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