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PigeonShip Pre-return Checklist
At times a delivery may seem undeliverable, but there are a few things to do first before starting the delivery return process.
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Double-check the label of the package address and if it matches the residence, you're at.
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Check the View Notes button for any additional information to successfully complete the delivery
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Call the Customer directly using the Drop-off Location Call button
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Call the Warehouse Lead directly
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Google the delivery name and address to find the proper delivery address
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Call Driver Support directly using the Call PigeonShip button
Before marking a delivery as a return complete the following form to ensure you've followed all required steps.
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