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Delivery Process

Delivering packages is easy! Follow the step-by-step guide below to understand each step. 

Step 1: Transit

Please watch the following video to understand what to do when you are in transit to the delivery address. 

Step 2: Navigate to Delivery Address

Please watch the following video to understand how to navigate to the delivery address. 

Step 3: Drop-off Scan

Please watch the following video to understand how to scan packages at drop-off.

Step 4: Drop-off Photo

Please watch the following video to understand how to take drop-off photos.

Step 5: Signature 

Please watch the following video to understand how to take a signature for signature-required deliveries. 

CONTACT PIGEONSHIP SUPPORT

Email: support@pigeonship.com

 

​WhatsApp (text only, no calls): +1 (647) 797-1995

 

​SMS (text messages): +1 (618) 577-3623

 

... or message us by tapping on the yellow icon in the bottom-left corner

WORKING HOURS

 

Mon - Fri: 8am - 8pm EST

​​Saturday: 10am - 2pm EST

​Sunday: closed

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